Shipping policy
At Demon Xtreme, we understand the importance of receiving your order promptly and securely. That's why we aim to ship all orders within 24 hours of purchase, ensuring that your gear arrives as quickly as possible.
In the rare event that an item is out of stock or needs to be ordered from our supplier, we will keep you informed of the estimated dispatch time for your order. All our deliveries are sent via tracked services and require a signature, giving you the peace of mind that your package will arrive safely and securely.
As soon as your order is dispatched, we will send you the tracking details by email, so you can keep an eye on your delivery every step of the way. If you're not available to accept your package at the time of delivery, simply contact us to make alternative arrangements. We're always here to help!
Please note that if the delivery driver and company cannot authorise the parcel to be left with a neighbour or safe place, If you are not going to be in on the day of delivery, please get in touch with us directly. In the event of three failed delivery attempts, the parcel will be returned to us, and we'll work with you to ensure that you receive your order as soon as possible.
At Demon Xtreme, we're committed to providing our customers with the best possible service and support, so you can shop with confidence. So order with us today and experience the difference!
Free UK Shipping
On UK Mainland Orders Over £40!
Estimated 2 - 4 days delivery from dispatch.
Tracked and requires a signature on delivery.
Please get in touch with us if you wish the order to be left with a neighbour or a safe place. Our courier will not authorise this without our permission.
Standard Shipping
From £4.50
Estimated 2 - 4 Days Delivery.
Tracked and requires a signature on delivery.
Please get in touch with us if you wish the order to be left with a neighbour or a safe place. Our courier will not authorise this without our permission.
Express Shipping
From £9.50
Next Day Delivery From Dispatch.
Tracked and requires a signature on delivery.
Please get in touch with us if you wish the order to be left with a neighbour or a safe place. Our courier will not authorise this without our permission.
Collect From Store
Unit 1, 99 London Road, Stanway, Colchester, CO3 0NY
Order for collection and we will call you once the item is ready to collect.
Please allow at least 24 hours before collecting your order or contact us to check if the item can be collected beforehand.
Collect from Bunker Boys Training
Alexandra Palace Ice Rink, Alexandra Palace Way, London N22 7AY
We'll call you to let you know your order will be ready to collect on the next session.
Training Sessions are on Fridays, and collections will have to be made before the training session starts.
USA & Canada International Delivery
From £23
Shipped By DHL Express International.
Kindly be informed that the prices displayed on our website do not incorporate tax and duty fees for orders dispatched to destinations outside the United Kingdom. You may be subject to these charges by our courier, DHL.
Tracking
We want you to know that every order you place is important to us. To make sure you always know what's happening with your delivery, we use tracked services for all of our shipments. This means that you'll receive an email with a tracking number as soon as your order is dispatched.
We work with trusted partners like APC Overnight and Royal Mail to ensure your delivery arrives in a timely manner. We also require a signature upon delivery for added security. If you won't be available to sign for your delivery, please reach out to us and we'll help you arrange an alternative delivery method.
We take great care in making sure that your order is delivered safely and efficiently. If you have any questions or concerns, please don't hesitate to contact us. We're always here to help.